Courting Destiny

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Too damn old

By

I was going to put this in my Facebook page but….It’s kind of funny, and very sad.
I have a series of flights on Spirit coming up. There are many reasons Spirit is called “America’s most hated airline.”
I wanted to see the flights in “manage travel.”
When I put my name and confirmation number in the designated spaces, I clicked.
Nothing happened.
I was using a Mac laptop. Tried my Ipad, same thing. Went to my phone. Same results.
I dread calling Spirit but did.
The woman told me to have a “young relative help you.”
At first I thought I misheard so I asked her to repeat what she said.
The woman doesn’t know me nor does she know my computer abilities. As I’ve been blogging for almost twelve years I can safely say I know my way around a computer. Actually I printed a ticket for somebody 30 years younger than me last week—not that that means much. 
I told the customer service rep not to make blanket assumptions about people.
She answered: “But you’re too old.”
I was about to lose it: “Too old for what? Twittering this?”
Then I told her that I really wasn’t in the mood to be angry and was going to hang up.
She said “don’t hang up. I see your age. I respect old people very much.” She went on and on about her grandmother….
I finally just hung up.
All I wanted to do was check my flights. But I might start a war…..

Comments

  3. S. Kim Henson says

    Oh, no, Pia. If this wasn’t so maddening, I’d be laughing like crazy. Okay, I am laughing like crazy, but it’s still very wrong. And I think only you could make something this maddening, this funny!

    • pia says

      Thanks for laughing. I don’t usually write when in the midst of an anger attack so I was scared to post it. But glad that I did

  4. Peggy Browning says

    I understand. I had a grocery carrier kid who carried my groceries to my car and seeing that it is a late model Toyota said, “I guess this will be your last car,huh?” The little twerp!

  5. Rena McDaniel says

    I have to laugh, people think the internet is only for teenagers. They would be surprised to know there is a whole life outside of facebook.

  7. Karen Gardner says

    You could have said “maybe I need an older adult to tell me why my mac is not compatible with your Windows-driven CSR system!”

  8. Barbara Torris says

    Yes I have flown Spirit and it was the scariest flying experience I have ever had. The pilot put the plane on autopilot in San Diego and we flew dodging through the air all the way home to Portland. Honestly, I will NEVER fly with them again.

    • pia says

      Kind of hard not to when it’s the only airline that flies from here to NY, directly. I’ve never had a problem with their flying. It’s everything else!

  9. Haralee says

    Unfkg believable! I didn’t even know airlines see your age. The perception that you have to be under 30 or at least under 40 to be computer savvy is too crazy. Younger ones forget that some of we older ones have been using computers since they took up an entire room and learned DOS!