I was going to put this in my Facebook page but….It’s kind of funny, and very sad.
I have a series of flights on Spirit coming up. There are many reasons Spirit is called “America’s most hated airline.”
I wanted to see the flights in “manage travel.”
When I put my name and confirmation number in the designated spaces, I clicked.
I was using a Mac laptop. Tried my Ipad, same thing. Went to my phone. Same results.
I dread calling Spirit but did.
The woman told me to have a “young relative help you.”
At first I thought I misheard so I asked her to repeat what she said.
The woman doesn’t know me nor does she know my computer abilities. As I’ve been blogging for almost twelve years I can safely say I know my way around a computer. Actually I printed a ticket for somebody 30 years younger than me last week—not that that means much.
I told the customer service rep not to make blanket assumptions about people.
She answered: “But you’re too old.”
I was about to lose it: “Too old for what? Twittering this?”
Then I told her that I really wasn’t in the mood to be angry and was going to hang up.
She said “don’t hang up. I see your age. I respect old people very much.” She went on and on about her grandmother….
I finally just hung up.
All I wanted to do was check my flights. But I might start a war…..